We provide technical support services for all E-learning matters, through the following channels. Our technical support team will receive and answer your inquiries within 5 working days, via the following channels:

• The technical support e-mail address : Mutaaheb.techsupport@takamol.com.sa
• Unified telephone number : 19971
• Instruction manuals
• Frequently asked questions (FAQs)

Escalation mechanism: In the event of not receiving a response within the specified period, please call the unified contact number and the matter will be handled immediately:

• Unified telephone number : 19971